Property Management Testimonials
Marg here, we are absolutely blown away with what you and all the contractors everywhere in Townsville have done. From the bottom of our hearts, I thank you Mark, without your visit that day none of this could be possible.
Margaret Elizabeth Mansell
Dear Rebecca
My family and I have been renting through your agency for the past 12 months. During this time we have been impressed by the level of service and information provided by yourself and your staff. It has been a pleasure to deal with an agent that has a high level of integrity in today's society that has forgotten the meaning of courtesy and respect.
We thank you for your help and highly recommend your company as the first choice for either tenants looking for quality properties or landlords looking for an agent to ensure the interests of the property are looked after in a professional and forthright manner.
David and Rachel (Tenants)
My wife and I recently had to decide on whether to rent our Townsville acreage residence out or to sell it. We had heard positive things about Townsville Property Centre and decided to discuss the issues with them. Rebecca and & Mark were very helpful and assisted in us making a decision that best suited our needs. The projected rent was at the high end of the market and the price we got was close to what was quoted by Rebecca. The professionalism exhibited by Rebecca, Mark and other staff at the Real Estate confirms to us that we made the right choice to place the rental of our house in their hands. I will be recommending Townsville Property Centre to our friends and family.
Graeme and Michelle (Owners)
I am writing to testament the superior service which Townsville Property Centre provides in relation to managing my investment property. Having previously experienced problems with past property managers, it is refreshing to have a highly dedicated and committed team who continuously keep me informed. I am particularly pleased to be dealing with Rebecca McIntyre as she shows great initiative in ensuring on-going maintenance is carried out to preserve the appearance of the property. I also feel that she is committed to the development of Townsville Property Centre and is seeking ways of continuously improving so as to serve clients better. Despite being overseas, I can rest assure that Townsville Property Centre are taking good care of my investment and have my best interest at heart.
Shane (Owner)
Townsville Property Centre are always friendly, approachable and amicable. They have assisted a twice with finding rental properties and were able to find us exactly what we were looking for both times. There is no other real estate I would rather deal with when it come to finding your home.
Carissa (Tenant)
I have 2 investment properties in Townsville and due to receiving disappointing service from another local real estate agency I decided to make the change to Townsville Property Centre. Rebecca McIntyre was very helpful and ensured the transition to Townsville Property Centre was a smooth one. I find the staff at Townsville Property Centre to be very friendly and efficient. I was particularly pleased when Rebecca negotiated a new lease on one of my properties for $100 per week more than I was receiving with my former property managers. I have been very satisfied with the service I have been receiving from Townsville Property Centre and I feel secure in the knowledge that they are looking after my properties.
Megan (Owner)
Rebecca, we are writing to thank you and your staff, particularly Aaron, for the professionalism you have shown since you began managing our properties. We have previously been quite disallusioned by other managing agents but all our fears have been put to rest now that we are with Townsville Property Centre. Aaron is a friendly, competent and reliable asset to have on your team who has always acted professionally whenever we have had any contact with him.
It is a dlight to have an agent who takes the time to seek out the appropriate rent that should be derived form your property, investigates thoroughly the applications for rental and then takes the time to discuss at length the information youhave obtained on the applicants before we need to make a decision on selecting a tenant.
Your office provides the service that an owner would like to think they would get from an agent but rarely ever does. We have ahad our rental properties for almost 10 years and never have we felt as happy with the service provided as we do today. Every phone call, email or fax has been attended to expediently and no request or question has failed on deaf ears.
You are commnded on provideing such a wonderful service to your clients and we can only hope that other investors or those wishing to sell their properties are given the opportunity to deal with your office.
Deborah and Brian (Owner)
We have been renting through Townsville Property Centre, Townsville for nearly 3 months now and wish to advise that our experience to date has been wonderful. Having just moved our family and contents from interstate they have been absolutely amazing, easy and friendly to deal with. Any problems that have arised with the property we are in are quickly and easily dealt with by the staff and nothing ever seems to be a problem.
In our associations with Townsville Property Centre we have found them to be professional, thorough, caring, friendly and they honestly make us feel like one of their family.
We hope this has helped you confirm that Townsville Property Centre are the best property management people around and we would highly recommend them to anyone and everyone for all matters in real estate.
Linda and Anthony (Tenants)
I Tanielle would like to highly recommend Townsville Property Centre to anyone looking for real estate or property. As we were currently living on the Gold Coast and relocating to Townsville, Rebecca has gone out of her way to assist us in organising our rental property. From all of the real estate agents we contacted in Townsville, Townsville Property Centre was by far the best and considerate of our needs. Not only did they help us find the right house but Rebecca went out of her way to make sure everything was ready for us to move straight into when we arrived in Townsville. Rebecca went out of her way accommodating all our inquiries and emailing us photo's of the house and helping where ever she could. Rebecca has done a great job and I would highly recommend her or Townsville Property Centre to any of our friends or colleagues. We appreciate all of what they have done for us.
Tanielle (Tenant)
I have had an investment property in Townsville for five years. I have gone through various real estates in relation to renting the property and none of them have been as professional, friendly and efficient as Townsville Property Centre. I was given Townsville Property Centre's number (through a family member who uses their services in relation to their rental property) to phone to see what they could offer me in regards to my rental proeprty. From the moment I made contact with Townsville Property Centre and, in particular, Rebecca McIntyre, I have had nothing but 100% service and attention from them/her.
Within an hour of making initial contact by phone, Rebecca was at my rental property taking photos and advising of the process and steps necessary to enable Townsville Property Centre to put the property on the rental market. A price of $360 per week was agreed with the option to lower the price if the current rental market was slow. The other two/three real estate agents that I had contacted in the lead up to contacting Townsville Property Centre were only offering $320 - $330 a week maximum rental ret urn. None of the other real estate agents made any effort to come and inspect the property or showed any desire to have the property on their books which was disappointing to say the least considering the rental crisis that Australia as a whole is experiencing.
Within less than 24 hours of the house being on the Townsville Property Centre website for rent, Rebecca had three contacts which she diligently followed up and within less than week, prospective tenants had been to inspect the property and a 12 month contract had been signed by the successful tenant at the asking price of $360 a week. My experience with Townsville Property Centre has been nothing but outstanding and I have recommended their services (particularly Rebecca McIntyre) to friends and family who have other rental properties in the area and I propose that you do the same.
Wendy (Owner)
I am writing this testimonial for Townsville Property Centre to say how impressed I have been with the service we have received from them to date. My flatmate Andrew and I were looking for a rental property somewhere in Bushland Beach. I contacted Aaron from Townsville Property Centre and gave our credentials for a rental property. Aaron was extremely helpful, taking down all my contact details, requirements for a property and the deadline of which we needed to find something by.
Aaron advised me that all of my details would be added to the Tenant Enquiry Database and if something came up that was suitable for us, they would contact us straight away. When I was informed about this Tenant Enquiry Database, I thought what a fantastic idea and definitely a point of difference for Townsville Property Centre. I have been a renter for many years, and have never been asked by any real estate agency before if they can have my details to truly try and help me find somewhere to live.
Within two days of leaving my details with Townsville Property Centre I received a phone call from Aaron advising me they had a property available in Bushland Beach exactly fitting what we were looking for. Aaron promptly offered to show me through the property which my flatmate Andrew and I both really liked. We applied for the property, and within 24hours we were approved. To say the least, they truly exceeded my expectations as all too often I have been told I will get a call and never do.
The process that Townsville Property Centre followed made things so smooth and hassle free for us. I would highly recommend Townsville Property Centre to my friends and family if there looking for an agency that focuses on providing customer service above and beyond the normal expectation. Rebecca, Aaron and Michelle are all valuable assets to Townsville Property Centre. Andrew and I both agree that anyone who comes into contact with this agency will be sure to have a delightful experience.
Andrew and Frank (Tenants)
Sales Testimonials
Mark's professionalism, honesty and hard work allowed us to sell our first home for more than we originally dreamt possible. In fact, it was $35,000 more than a known 'flat-fee' agent had suggested was even achievable! The best bit was that the extra we made helped me persuade my wife when buying my first BMW. Thanks again Mark!
Brendon
Mount Louisa
We would sincerely thank you for selling our home in Condon. Due to your professionalism and expertise of the local real estate market, our home was sold within two weeks of putting it on the market. The price that our home was sold for was $15,000 to $35,000 more than several other local real estate agents suggested we put our house on the market for.
We would definitely recommend Mark to our friends and family or anyone else who is interested in selling their home as we are confident that they too will be pleased with the results.
Thank you again.
Mark & Renee
Condon
Hi Mark -just wanted to say BIG THANK YOU for the great job you did assisting to get our property settled. Both Peter and I are very pleased with the outcome and know it took a lot of hard work by all concerned to get it zipped up.
Jo and Peter
Riverside Gardens
Mark sold our home for more than other agents told us we would get and he did it in a very professional manner and without any fuss and bother. He then found a home for us with another agent and negotiated a good price that we were happy with. We would highly recommend Mark as a great agent.
Robyn and Les
Kelso
We bought our home off Mark several years ago, I was impressed how he conducted the negotiations on behalf of the sellers and we paid nearly full asking price. When we went to sell our home Mark was the obvious choice so we listed with him and he got close to what he told us he would get, despite other agents telling us we would not get what Mark said. Mark did what he said he would do and sold our house in a reasonable time and got us more than we thought he would get. We would use him again next time we sell our home.
Gene and Jane
Gulliver
I had been listed with another agency and did not get any offers in the 60 day period. I noticed Mark was doing a lot of sales in my area so I got Mark in to sell my property. He did four open homes and I got an offer close to my asking price on the 4th open. He said certainly did what he said he would do. He was great.
Bob
Black River
My wife and I were moving to a retirement village and we had to get our home sold fast, we got Mark in cause a friend told us to use him. He sold our house in 2 weeks and got us more than other agents told us we would get.
Angelo and Maria
Condon
I had been trying to sell my home at Woodstock and had it on the market for 4 months with another agent. I got a letter from Mark saying he was looking for properties for buyers he had and he came through with the right buyer within a month and got me what I wanted.
Patrick
Woodstock
A friend of our recommended we use Mark, we got him around as well as some other agents, Mark stood out from the other agents because he seemed to be very enthusiastic about selling our home. We listed with Mark and he sold our home within 6 weeks for a really good price. He was worth every cent we paid him in commission. He even helped us find another house and got it a lot cheaper than the other agent was trying to sell it for. He was the man to do the job and do it well.
John and Debbie
Railway Estate
We had been listed with a discount agent and they did not seem to be able to get any offers of bring many people around. My brother suggested we talk to Mark about selling our home. We listed with Mark and he had our home sold in 4 weeks for what we wanted. He gave us updates every 2 days and always kept us fully informed about the market in our area. At all times he was professional and did what he said he would do and that was sell our home.
Josh and Stephanie
Kirwan
We were looking for an agent that was different from the norm, Mark turned up to look at our home, from the first point of contact we had a good feeling about him. He told us straight up what our home was worth and he was upfront about any costs involved in selling. He got the job done, it's a shame we had to leave town I would have liked to use him again when we have to sell our next home in years to come.
Stuart
Rasmussen
My brother in law had sold his commercial property with Mark and told me I should talk to him about selling my home. I told Mark what I wanted and he tried to sell it but to no avail from the very start Mark told me what my home was worth and that was what he sold it for. I was very happy with the way Mark was honest with me from the start and I was happy with the price I got. I would use him again.
Dean
Kirwan
I was looking at selling my commercial property, a friend of mine told me that I should talk to Mark. I got Mark in and he told what I would get for the property so I listed with Mark he had the property sold with three weeks for exactly what he said it would get. I will be using Mark when I have to sell my home.
Dwayne
Kirwan
My wife and I had bought our property through Mark over the phone, he was honest and told us everything we needed to know to make an informed decision, even to the point of taking detailed pictures for us of the property. So when we went to sell the obvious person to use was Mark. He and Joanne came out and met with us and Joanne and him sold our property within 30 days and got us more than we expected to get. They were fantastic.
Jodie and Steve
Purano Parkway
We got Mark and Joanne in to look at our home because he was a neighbour. Other agents had told us we would get 360 to 380 thousand for our property. Mark told us we would get around $410. All the other agents told us Mark had bought the listing and after 4 open homes Mark got us $410 thousand. It helps to get someone to sell your home that knows the area as Mark does.
Karen and Roy
Thuringowa Central
We had been thinking about selling our home to move to a retirement Villa. Mark came around and told us what we would get. After 3 open homes he got close to the asking price for us and a lot more than we thought we would get. So we moved to our new villa and now Mark and Joanne pop in for a cup of tea every now and again. Mark and Joanne were great to work with and are now friends of our.
Christine and Neville
Currajong
After 60 days of hell we went through I got Mark in and he sold my property within 4 weeks for what I wanted and everything went smoothly. He was worth every cent we paid him to do the job properly.
Reece and Marlene
Black River
We got one of those discount agents that sell house for $3850 and they told us we would only get $240 thousand for our home. Mark and Simone came around and suggested that we place it on the market for $279 thousand, it did not sell straight away but three weeks later Mark sold it for full asking price. The old adage "you only get what you pay for," was more than true in this instance.
Mr and Mrs Burling
Rasmussen
I would like to thank you for your diligent efforts in the sale of our home at 232 Kelso Drive, Kelso.
I know you had your work cut out for you considering the economic downturn being experienced Australia wide, but in particular in the Townsville district.
Our home was very special to us and you treated us with such respect and compassion all the while maintaining your professionalism.
Thank you so much for all your help during this time, if I'm back in Townsville sometime I would love to come in say thanks in person to you and the team at TPC.
Loretta & Wayne
Kelso
We had our home for sale through one of the so called big boys in real estate, and spent thousands on advertising in the paper. Ben and the team at Townsville Property Centre can and listed it and with their expertise in internet marketing, we had it sold in 25 days with no newspaper advertising and no mucking around, the whole team at TPC were great. I will be selling our next home through them as well.
Trish and Mike
Kirwan
We got Mark and Ben in to give us a valuation on our home and they told us a price we were not happy with and went with the agent that gave us a higher price, after 60 days on market and money spent on adds in the paper we still had nothing, had lots of people through but no contract. So we signed with Mark and listed the way he advised us in the first place, we only advertised on the TPC website and real estate.com and after 2 weeks we had our home under contract at the price Mark first suggested, wish we had of listened to him in the first place.
Colleen and Edward
Mt Louisa
The Townsville Property Centre were great they came around, told us what we would get for our house and we got it within 2 weeks without any advertising costs at all. They brought 7 genuine buyers through our home and had multiple offers. Friends of ours told us that we would have to advertise and we did on the internet only. Ben even helped us find our new home with the letters they sent out on our behalf.
Stephen and Joel
Vincent
When looking for our new home we logged on to the internet and found the Townsville Property Centre website, it was great and so easy to use and full of usefull info about selling and buying. We contacted Mark and listed our house with him, we had a contract within 40 days and were more than pleased with the ease and the stress free method of sale the guys use from the property centre. We have sold with other agents in the past and it has always been a drama and expensive. Thanks Mark you made it so easy.
Stuart and Debbie
Kelso
We found an agent that something different from the others and that's be straight up and up front about pricing and costs it was so refreshing to see someone that does not tell us what we want to hear but what we need to hear. Mark and Craig were great when it came to selling our home. They told us what it was worth and that's what we got, can't get much simpler than that. We did no advertising in the paper just the internet and it sold.
Townsville Property Centre were fantastic.
Julie and Wayne
Condon
It is our opinion that, in selling our property, Mark McIntyre provided us with a distinctive, professional, modern, selective, focussed and very effective service.
- Distinctive in the method he recommended and adopted for advertising.
- Professional in his dealings at all times.
- Modern in his use of the technology available
- Selective in the assembly of interested buyers.
- Focussed on the outcome of closing the deal.
- Effective in the time it took to settle the purchase of our property (just over 3 weeks)
We believe Mark possesses a competitive edge ahead of other agents in the industry, with his superior grasp of contractual obligations and industry standards.
Thanks again Mark for a job well done!
Trevor & Micki
Townsville
